Which? Awards 2022: full listing of successful manufacturers revealed

The winners of the annual Which? Awards have been introduced, recognising and celebrating manufacturers that go the additional mile for patrons.

This 12 months, our judges seemed carefully at how manufacturers are coping with the price of residing disaster. Worth for cash, together with exemplary merchandise and customer support, decided the businesses worthy of the highest prize.

The most recent Which? Awards additionally noticed the launch of the primary Which? Sustainability Champion honorary award, scooped up by a model with bold plans to decrease its carbon footprint. Different classes included journey model of the 12 months, retailer of the 12 months and automotive model of the 12 months.

Preserve scrolling for our spherical up and full particulars of this 12 months’s winners.

Which? banking model of the 12 months

Using the Starling Bank app on a smartphone
  • Winner: Starling Financial institution
  • Additionally shortlisted: Coventry Constructing Society, Nationwide

For the second 12 months in a row, Starling Financial institution has earned the title of Which? Banking Model of the Yr.

The challenger financial institution, which gained over 10,000 prospects in the direction of the tip of final 12 months, caught the eye of our panel because of its nice customer support.

In our newest buyer satisfaction survey, Starling Financial institution completed on the high of the desk with a buyer rating of 85%. Its present account prospects praised the model for its communication and transparency of costs. Customers additionally described the Starling Financial institution cell app as ‘straightforward to make use of.’


To see which banks are rated extremely by present account prospects, discover our professional information on the greatest and worst banks.


Which? insurance coverage model of the 12 months

NFU Mutual logo
  • Winner: NFU Mutual
  • Additionally shortlisted: LV=, Saga

NFU Mutual has been named insurance coverage model of the 12 months in recognition of its exemplary service, demonstrated by its customer support and claims scores.

The model gives automotive insurance coverage, residence insurance coverage and landlord insurance coverage, though it does not promote insurance policies on-line – you will want to purchase over the telephone or go to an area department.


For extra particulars on shopping for the most effective insurance coverage package deal for you, seek the advice of our insurance coverage recommendation and evaluations.


Which? journey model of the 12 months

 Jet2 Holidays plane
  • Winner: Jet2
  • Additionally shortlisted: Exodus Travels, Inn Journey, Premier Inn

As coronavirus journey restrictions ease up, shoppers are in search of airways that supply high quality on a funds.

Jet2, which specialises in bargain-priced package deal journeys, outclassed its rivals this 12 months to earn the Journey Model of the Yr award. It stood out because of its wonderful customer support and worth for cash – one thing which many holidaymakers can be prioritising.

The corporate is the one Which? Really useful Supplier airline this 12 months and the joint-top package deal vacation supplier. In our most up-to-date client survey, Jet2 earned a powerful buyer rating of 86%.


To see how passengers price the airways they’ve used, have a learn by our information on the greatest and worst airways.


Which? retailer of the 12 months

Richer Sounds retailer
  • Winner: Richer Sounds
  • Additionally shortlisted: John Lewis, Seasalt, Skechers

For the second 12 months working, Richer Sounds has been named Retailer of the Yr.

The British residence leisure model is a daily on the Which? Awards and is praised for persistently excessive buyer scores, outstanding worth for cash and beneficiant product ensures – it gives a six-year assure on a mess of merchandise.

Richer Sounds shines in our survey on the most effective tech outlets, too, incomes a powerful buyer satisfaction rating of 92% and a Which? Really useful Supplier title.


Uncover the top-rated retailers, plus those to keep away from, with our information to the greatest and worst outlets.


Which? utilities model of the 12 months

  • Winner: Tesco Cellular
  • Additionally shortlisted: Octopus Power, Plusnet Cellular, SMARTY, Zen Web

Following on from its win throughout final 12 months’s Which? Awards, Tesco Cellular has as soon as once more been named Utilities Model of the Yr.

Constantly excessive buyer scores and competitively-priced offers helped the model safe the highest spot. Its Tariff Promise, which freezes costs for patrons throughout their minimal contract interval, is a characteristic seldom discovered with different massive suppliers.

Tesco Cellular was additionally recommended for signing as much as Ofcom’s Equity for Prospects Commitments and named as a weak client champion. 


Discover out extra on this 12 months’s winner with our Tesco Cellular evaluation, or examine our information to the greatest and worst UK cell networks.


Which? automotive model of the 12 months

KIA logo
  • Winner: Kia
  • Additionally shortlisted: Honda, Lexus, Polestar, Toyota

Sticking to the theme of stellar affordability and worth for cash, KIA has earned the title of Automotive Model of the Yr.

The model gives a variety of various and reasonably priced fashions, with a collection of its automobiles incomes Greatest Purchase standing in our evaluations. It additionally scores bonus factors for its market-leading guarantee, which runs for 7 years.


For those who’re purchasing for the right Kia mannequin for you, discover our Kia shopping for information. Alternatively, browse our full collection of professional automotive evaluations.


Which? residence expertise model of the 12 months

Using a Samsung smartphone
  • Winner: Samsung
  • Additionally shortlisted: Apple, Canon, Dell, Xiaomi

Our judging panel recommended Samsung attributable to its worth for cash when in comparison with costlier rivals.

Regardless of the price of residing limitations we have turn out to be accustomed to this 12 months, many shoppers nonetheless want to buy tech upgrades. Our judges famous the nice efficiency on supply with Samsung’s mid-tier priced merchandise.

The tech large was additionally praised for its dedication to rolling out common safety updates for its merchandise, serving to them keep dependable for longer.


Purchasing for a brand new cell? Earlier than you half together with your cash, see our information to the greatest cell phones for 2022.


Which? residence leisure model of the 12 months

  • Winner: LG
  • Additionally shortlisted: Amazon, Panasonic, Samsung, Sennheiser, Sony

Persevering with its successful streak for an additional 12 months, LG has been awarded the title of House Leisure Model of the 12 months.

The judges had been impressed by LG’s persistently high-quality merchandise – we have examined loads of OLED TVs and sound bars from the model which have soared by our lab checks to earn Greatest Purchase standing.


For those who’re available on the market for a brand new TV, head to our round-up of the greatest TVs for 2022.


Which? kitchen and family merchandise model of the 12 months

  • Winner: Kenwood
  • Additionally shortlisted: Asda, Russell Hobbs, Tefal

Kenwood completed on high because the Which? kitchen and family merchandise model of the 12 months.

A collection of merchandise from Kenwood, together with kettles, stand mixers and blenders, have scored nicely in our professional checks – many stand out for his or her effectivity and supply worth for cash. The model boasts excessive common take a look at scores throughout the board.


Able to revamp your kitchen setup? See our verdict on the greatest kettles and greatest toasters.


Which? massive kitchen equipment model of the 12 months

Samsung washing machine
  • Winner: Samsung
  • Additionally shortlisted: Beko, Bosch, LG, Miele

For those who’re spending massive cash on a kitchen equipment, you will need a product that stands the take a look at of time.

Samsung scooped up a second trophy on this 12 months’s Which? Awards, incomes the title of Massive Kitchen Equipment Model of the Yr. It was shortlisted final 12 months however misplaced out to Bosch.

Our judges had been impressed by the reliability of a lot of Samsung’s massive kitchen home equipment. Choosing a dependable mannequin means much less cash spent on repairs and substitute home equipment.


Whether or not you are purchasing for a brand new fridge freezer, freestanding cooker or dishwasher, our professional evaluations have you ever coated.


Which? Trusted Dealer of the 12 months

Inspiration Computers
  • Winner: Inspiration Computer systems
  • Additionally shortlisted: Easystep Stairlifts, SD Roofing

Tech assist firm Inspiration Computer systems has earned the Trusted Dealer of the Yr award.

This is not the corporate’s first style of success, both – Inspiration Computer systems additionally has three Trusted Dealer of the Month titles in its trophy cupboard.

The family-run enterprise has amassed a flurry of 5-star buyer evaluations because of its improbable buyer communications, high-quality servicing and nice worth for cash.


For those who’re in search of a good native dealer, go to Which? Trusted Traders.


Sustainability Champion of the 12 months

Exodus Travels
  • Winner: Exodus Travels
  • Additionally shortlisted: Miele, Good Power, Silver Cross, Triodos Financial institution

Exodus Travels has gained the primary Which? Award for Sustainability Champion of the 12 months, offering environmentally aware and sustainable holidays.

The corporate’s sustainability initiatives are considerably of a marvel, and it is without doubt one of the few journey suppliers to start out publishing the carbon footprint of its holidays to measure and scale back its affect. Additionally it is rewilding 100 sq. metres per passenger and offsetting all journey emissions.

Exodus Travels has pledged to halve its carbon footprint by 2030. Additionally it is within the technique of increasing its rail bookings throughout its hottest European locations, which means prospects do not essentially should fly to their vacation spot.


Make modifications for the planet and your pocket by signing up for our free Sustainability newsletter.


‘Worth for cash is extra necessary than ever’

Anabel Hoult, Which? Chief Government, stated:

‘Value of residing is a large consideration for UK shoppers in the meanwhile and due to this fact it was a key consideration of ours when judging these awards.

‘Worth for cash is extra necessary than ever, as shoppers not solely search for low cost offers but in addition for services and products price each penny.’

‘Congratulations to all this 12 months’s winners, your services and products function a benchmark in your classes and display you’re working to make issues higher for shoppers.’

How we chosen the Which? Awards 2022 winners

At Which?, our product checks and investigations are 100% unbiased – the identical applies on the subject of the Which? Awards. We aren’t influenced by any third events over which manufacturers win or make our shortlists, and types cannot nominate themselves.

To pick the successful manufacturers, our professional judging panel search for progressive firms that go the additional mile for his or her prospects. Plus, these firms want to supply nice worth for cash. We additionally conduct unbiased satisfaction surveys and product checks to listen to what prospects should say, and our judges take all of this under consideration.

Which? is a not-for-profit organisation that works for you. Go to our web page on who we’re to be taught extra in regards to the work we do.

Ninjay H Briotyon

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