Earns greatest rating in J.D. Energy 2021 U.S. Equipment Satisfaction Examine throughout nearly all of equipment classes
Samsung Electronics America, Inc. is proud to announce the rankings and outcomes of the J.D. Power 2021 U.S. Appliance Satisfaction Study. Samsung obtained extra J.D. Energy Awards for home equipment than another model in 2021, rating highest in 9 out of 11 segments.
Client satisfaction was measured on a 1000-point scale, and the classes have been based mostly on 5 elements: ease of use; options and settings; efficiency and reliability; worth; and styling and look.
This yr, Samsung ranked highest in all three laundry equipment segments:
- In Garments Dryers, Samsung ranked primary for the third yr in a row out of 4 manufacturers and carried out highest in all 5 classes: ease of use; options and settings; efficiency and reliability; worth; and styling and look.
- In Entrance-Load Garments Washers, Samsung ranked primary for the fourth yr in a row out of 4 manufacturers and carried out highest in all 5 classes: ease of use; options and settings; efficiency and reliability; worth; and styling and look.
- In High-Load Garments Washers, Samsung ranked primary for the third yr in a row out of 5 manufacturers and carried out highest in all 5 classes: ease of use; options and settings; efficiency and reliability; worth; and styling and look.
Samsung additionally obtained the highest rating in six kitchen equipment segments:
- In Cooktops, Samsung ranked primary out of six manufacturers and carried out highest in options and settings; efficiency and reliability; worth; and styling and look.
- In Dishwashers, Samsung ranked primary for the second yr in a row out of six manufacturers and carried out highest in ease of use and worth.
- In French Door Fridges, Samsung ranked primary for the second yr in a row out of 4 manufacturers and carried out highest in options and settings; efficiency and reliability; worth; and styling and look.
- In Over-the-Vary Microwaves, Samsung ranked primary for the third yr in a row out of 5 manufacturers and carried out highest in all 5 classes: ease of use; options and settings; efficiency and reliability; worth; and styling and look.
- In Facet-by-Facet Fridges, Samsung ranked primary out of 5 manufacturers and carried out highest in all 5 classes: ease of use; options and settings; efficiency and reliability; worth; and styling and look.
- In Wall Ovens, Samsung ranked primary out of six manufacturers and carried out highest in ease of use; options and settings; and efficiency and reliability.
“We’re proud to as soon as once more be acknowledged by J.D. Energy because the producer main the cost in market share, in addition to buyer satisfaction, amongst U.S. house equipment manufacturers,” stated John Herrington, Senior Vice President, Normal Supervisor of House Home equipment, Samsung Electronics America. “We’re honored to obtain 9 J.D. Energy Awards this yr – a brand new file for Samsung – and be named for the third consecutive yr as the highest model that buyers belief and depend on to make their lives simpler, extra environment friendly, and extra snug.”
httpss://information.samsung.com/us/samsung-2021-jd-power-awards-kitchen-laundry-appliances-third-consecutive-year/
