A disgruntled Bracknell resident has hit out after three years of housing points have been left unresolved.
Damaged home windows, uncovered and broken fuel pipes, and a uncared for staircase are what residents of the block of flats in Harmans Water are confronted with as they enter the property.
Samantha Watson, a mom of 5, has lived within the constructing for 3 years after she was positioned there below Bracknell council’s bidding course of.
Samantha mentioned: “After we moved into the constructing we seen the damages however we made it clear that we wouldn’t be paying for them and assumed that they might be fastened.
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“There’s a small gap in my entrance room which suggests we should always have the heating on to maintain the flat heat. That is starting to grow to be very costly as we have now to make use of an extreme quantity of fuel.
“Alot of the home windows are damaged within the communal space, and it by no means will get cleaned although we pay a service cost each month for upkeep.”
Samantha has reported that a variety of residents, together with her ex-partner and daughter have fallen down the steps because of the broken flooring.
She explains: “Now we have made many complaints after a number of individuals have fallen on the steps however all they do is come and duct tape it down once more.
“Now we have requested for the flooring to get replaced due to the hazard however are informed that they don’t have the funds.
“It’s scary as a result of somebody goes to noticeably harm themselves sometime.”
The block of flats in The Sq. at Harmans Water is a council owned property which is liable for the interior frequent areas and the construction.
With 5 youngsters, Miss Watson has been sleeping on the ground within the entrance rom because of the lack of house and restricted housing within the Bracknell space.
For most of the points, the Bracknell girl claims that she has resorted to hiring non-public contractors because of the lack of motion from the landlords, Silva Houses.
This included her boiler, which was deemed unsafe to make use of on account of a leakage.
Samantha mentioned: When somebody got here to repair the boiler he put a ‘warning’ signal on it after which proceeded to inform me that it was nonetheless OK to make use of, regardless of the warning. It took three makes an attempt to repair it and ultimately I received somebody in who was in a position to assist me.”
“We simply really feel that we’re being uncared for and that nobody cares about us on this block. We as residents should be heard.”
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Kamay Toor, Assistant Director of Property Companies, mentioned: “ Beforehand we haven’t been notified of points with the steps however we’re grateful to the tenant for bringing this to our consideration as the security and wellbeing of these dwelling within the constructing is of utmost significance.
“The council will now organize to hold out an inspection of the steps and contractors might be instructed to hold out any work required, following the inspection and session with tenants.
“Sadly, we’re unable to touch upon the problems raised contained in the flat as these would fall below the accountability of the owner.”
Problems with mould and damaged locks have been reported from contained in the flats and have been raised to Silva houses. This resident claims repairs have been subpar, unfinished or ignored.
Silva Houses commented: “We’ll examine with the client immediately concerning the opposite points raised, as all earlier points reported to us have been handled. If there are on-going issues or complaints concerning how repairs have been dealt with, we are going to examine these with the client immediately.
